Warranty

The manufacturer’s warranty is valid for one (1) year from the date of sale of the product. The warranty covers defects and faults in assembly materials. If a problem arises during the warranty period, the manufacturer shall rectify any defects or repair any malfunctions absolutely free of charge. If the quality of the watch is not able to be restored through repairs, the manufacturer guarantees the replacement of the watch with the same watch or a model with identical specifications. Repair is either carried out directly by the manufacturer or at an authorized service centre.

In accordance with the Decree of the Government of the Russian Federation No. 471 from 27.05.2016 “On amendments to certain acts of the Government of the Russian Federation on the return or exchange of technically sophisticated goods”, all goods advertised on the website are categorised as technically sophisticated. This means that for the period of repair or replacement with similar goods, the buyer shall not be entitled to demand to be provided with any given goods from the entire range free of charge. Furthermore, not all the goods advertised on the website can be returned or exchanged for similar goods of another fit, shape, size, style, colour or with different specifications.

LIMITATIONS AND RESTRICTIONS

The warranty does not cover:

  • battery life;
  • the glass or the strap (bracelet);
  • wear and tear or defects resulting from the use of the watch (e.g. scratches on the glass, changes in the colour and/or material of non-metallic straps and bracelets, etc.);
  • any damage to any part of the watch resulting from improper use, lack of care, or careless handling of the watch (bumps, chips, dents, cracks, etc.);
  • any unauthorized repair or the owner’s own tampering with the design of the watch and/or its appearance automatically excludes these watches from warranty service.

The full payment (100% prepayment) must be made before the order is dispatched, as cash payments upon receipt of the delivery order will not be accepted.


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