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Please read this Agreement carefully before using the services of the online store www.molnija.shopstrong>.
This User Agreement (the “Agreement”) regulates the relationship between the Buyer (Client) and the Administration of the online store www.molnija.shopstrong> for the provision and use of the services of the online store www.molnija.shop (the “Seller” or the “online store”).
The purpose of online store is to facilitate distance sales of goods on the Internet. In order to use the online store to view the goods it sells and to calculate and place an order, the Buyer does not need to take any special actions such as entering into a contract.
The agreement defines the terms and conditions for the provision and use of services on the online store, and establishes the rights and obligations of the parties to the Agreement, as well as their liability for any breach of the terms and conditions for the use of the online store.
By proceeding to use the online store, you shall become party to this Agreement and confirm your full agreement with all its terms.
1.1. Online Store — a website located at www.molnija.shop, where the Goods offered by the Seller for purchase and all related subdomains are presented.
1.2. Visitor of the Online Store — an individual who visits the website of the Online Store without the intention of placing an Order.
1.3. User — an individual or legal entity, a visitor of the Online Store, who accepts the terms of this Agreement and wishes to place Orders in the Online Store.
1.4. Buyer — a User who has placed an Order in the Online Store.
1.5. Seller — "Molniya-Time" Limited Liability Company, 454091, Chelyabinsk, 25 Tsvillinga St., Office 411, INN 7453263931, OGRN 1147453000023.
1.6. Goods — items offered for sale in the Online Store.
1.7. Order — a properly formatted request from the Buyer for the purchase and delivery to the address specified by the Buyer / through self-pickup of the Goods selected in the Online Store.
2.1. The Seller sells Goods through the Online Store.
2.2. By ordering Goods through the Online Store, the User agrees to the terms set forth below. In case of disagreement with the terms set forth in this User Agreement (hereinafter referred to as the Agreement or Public Offer), the User must immediately stop using the service and leave the Online Store.
2.3. This User Agreement, as well as information about the Goods, constitute a public offer in accordance with Article 435 and paragraph 2 of Article 437 of the Civil Code of the Russian Federation.
2.4. The Agreement may be amended by the Seller unilaterally without notice to the User/Buyer. The new version of the Agreement enters into force immediately upon its publication.
2.5. The public offer is considered accepted by the Visitor of the Online Store / Buyer from the moment of registration of the Visitor in the Online Store, placing an Order by the Buyer without authorization, or from the moment of acceptance of the Order by the Buyer by phone.
2.6. By placing an Order, the User/Buyer agrees that the Seller may assign the performance of the Agreement to a third party, while remaining responsible for its performance.
2.7. All rights and obligations under the Agreement concluded with the User arise directly with the Seller.
3.1. The subject of this Agreement is to provide Users with the opportunity to purchase Goods offered in the Online Store.
3.2. This Agreement applies to all types of Goods and services presented in the Online Store as long as such offers with descriptions are present in the catalog of the Online Store.
4.1. Registration in the Online Store is carried out by clicking on the "Registration" button.
4.2. Registration in the Online Store is not mandatory for placing an Order.
4.3. The Seller is not responsible for the accuracy and correctness of the information provided by the User during registration.
4.4. The User undertakes not to disclose the login and password specified during registration to third parties.
4.5. Communication between the User/Buyer and representatives of the Seller should be based on the principles of common morality and communication etiquette. The use of profanity, abuse, offensive expressions, as well as threats and blackmail, is strictly prohibited, regardless of the form and to whom they were addressed.
5.1. The Seller ensures the availability of the Goods presented in the Online Store at its warehouse. The accompanying photographs of the Goods are simple illustrations and may differ from the actual appearance of the Goods. The accompanying descriptions/characteristics of the Goods do not claim to be exhaustive and may contain errors. To clarify information about the Goods, the Buyer should contact the Seller using any communication method specified in the Online Store.
5.2. In case the Goods ordered by the Buyer are not available at the Seller's warehouse, the Seller reserves the right to exclude the specified Goods from the Order or to cancel the Buyer's Order, notifying the Buyer by sending a corresponding electronic message to the address provided by the Buyer during registration or by a call from the Seller.
5.3. In case of full or partial cancellation of a pre-paid Order, the Seller refunds the cost of the canceled Goods to the Buyer in the same manner in which the Goods were paid for.
5.4. The Buyer bears full responsibility for providing incorrect information that results in the Seller's inability to properly fulfill its obligations to the Buyer.
5.5. When processing an Order, the Seller may, if necessary, clarify the details of the Order and agree on the delivery date. The delivery date depends on the availability of the ordered Goods at the Seller's warehouse and the time required for processing and delivering the Order.
5.6. The Seller reserves the right to unilaterally change the delivery date of the Goods in case of objective reasons or force majeure circumstances, in the Seller's opinion.
6.1. Self-pickup of goods is carried out from the warehouse located at: Chelyabinsk, 25 Tsvillinga St., Office 411.
6.2. Delivery of goods ordered in the Online Store, in the agreed quantity and assortment, is carried out throughout the territory of Russia, as well as to neighboring countries. The overall delivery time is individual, based on the final destination to which the goods need to be delivered. The goods are shipped to the Buyer only after receiving payment from the Buyer.
6.3. Delays in delivery may occur due to unforeseen circumstances beyond the Seller's control.
6.4. Upon delivery of the Order, it is handed over to the Buyer or to a third party specified in the Order as the recipient (hereinafter referred to as the "Recipient"). If it is not possible to receive the Order paid by cash, the Order may be handed over to a person who can provide information about the Order (shipment number and/or Recipient's full name) and pay the full amount of the Order to the delivery person.
6.5. To prevent fraud and to fulfill the obligations undertaken, when delivering a prepaid Order, the delivery person is entitled to request a document verifying the identity of the Recipient and to indicate the type and number of the document provided by the Recipient on the receipt for the Order. The Seller guarantees the confidentiality and protection of the Recipient's personal data.
6.6. The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment of handing over the Order to them and the signing of the Order by the Recipient in the documents confirming the delivery of the Order. In case of non-delivery of the Order, the Seller reimburses the Buyer the full cost of the pre-paid Order and delivery after receiving confirmation of the loss of the Order from the delivery service.
6.7. The delivery cost for each Order for individuals is calculated individually based on the information about the delivery address of the Goods, weight, dimensions, and delivery method. The delivery cost is indicated in the Online Store when placing the Order.
6.8. The Seller's obligation to transfer the goods to the Buyer is considered fulfilled at the moment of delivery of the Goods by the courier to the Recipient or receiving the Goods by the Recipient at the agreed place of Order collection (at the Seller's warehouse).
6.9. Upon receipt of the Order from the courier, the Recipient must inspect the delivered Goods and check them for compliance with the declared quantity, assortment, and completeness of the Goods, as well as check the shelf life of the delivered Goods and the integrity of the packaging. In case of no claims to the delivered Goods, the Recipient signs the "Order Delivery Form" or any other similar document provided by the courier. The signature in the accompanying documents confirms that no claims have been made to the Goods by the Recipient and that the Seller has fully and properly fulfilled its obligation to transfer the Goods.
6.10. For legal entities — clients, it is necessary to have a seal or power of attorney when receiving the goods.
6.11. The time spent by couriers delivering goods, implemented by the Seller, at the Recipient's address is limited to 10 minutes.
6.12. The Goods presented in the Online Store comply with the requirements of the legislation of the Russian Federation.
6.13. To clarify the date, time, and if necessary, the delivery route, you can contact the operator/manager through any communication method specified in the Online Store.
6.14. The User understands and agrees that delivery is a separate service, not an integral part of the Goods purchased by the Buyer, the performance of which ends at the moment the Recipient receives the Goods and makes payment for it.
7.1. The price of the goods sold in the online store is indicated in Russian Rubles without VAT.
7.2. The price of the Goods is specified in the online store.
7.3. In case of incorrect indication of the price of the Goods ordered by the Buyer, the Seller informs the Buyer to confirm the Order at the corrected price or to cancel the Order. If it is impossible to contact the Buyer, the Order is considered canceled.
7.4. The Seller refunds the amount paid by the Buyer for the Order using the same method as it was paid, within 5 (Five) banking days from the moment of canceling the Order.
7.5. The price of the Goods in the online store may be changed by the Seller unilaterally. The price of the Order made before the change in the price of the Goods is not subject to change.
7.6. Payment by individuals is made in cash (with a cash receipt) or by non-cash payment (payment via bank card terminals) to the courier upon delivery, or at the office upon self-pickup.
7.7. Payment by legal entities is made in cash (with a cash receipt) or by non-cash payment (based on a concluded contract and an invoice issued).
7.8. Features of payment for the Goods using bank cards.
7.8.1. In accordance with the regulation of the Central Bank of the Russian Federation "On the Issuance of Bank Cards and Operations Conducted Using Payment Cards" dated December 24, 2004, No. 266-P, operations with bank cards are carried out by the cardholder or by a person authorized by them.
7.8.2. Authorization of operations with bank cards is carried out by the bank. If the bank has reason to believe that the transaction is fraudulent, the bank may refuse to process the transaction.
7.8.3. To prevent various types of unauthorized use of bank cards for payment, all Orders paid by credit card are verified by the Seller. For the purpose of verifying the identity of the cardholder and their authority to use the card, the Seller may request from the Buyer who placed such an order to present a document confirming their identity.
7.9. The Seller has the right to provide discounts on Goods and establish a bonus program. The types of discounts, bonuses, the procedure, and conditions for accrual are determined solely by the Seller and are indicated on the website of the online store.
7.10. An order is considered incomplete if the Buyer has notified of a change in the decision to purchase before the start of order assembly at the warehouse. If the Buyer notifies the Seller after the start of order assembly at the warehouse, changes to the configuration are not possible.
8.1. Returns are accepted for unused items in their original sealed packaging.
8.2. Exchange of defective goods is carried out based on the conclusion of the Service Center.
8.3. The Seller takes all possible measures to minimize the exchange period. The maximum exchange period cannot exceed the deadlines established by the legislation of the Russian Federation.
9.1. The personal data of the User/Buyer is processed based on Federal Law No. 152 "On Personal Data" and in accordance with the Privacy Policy of "Molniya-Time" LLC Regarding Personal Data Processing (Privacy Policy), which establishes the legal grounds and purposes of personal data processing, categories of processed personal data, principles and conditions of personal data processing, and the rights of personal data subjects. The Privacy Policy is available on the website at: www.molnija.shop/policy/
This Public Offer shall enter into force upon its acceptance by the Visitor/Buyer and shall remain in effect until the acceptance of the Public Offer is revoked.
11.1. The Seller has the right to assign or transfer its rights and obligations arising from its relations with the Buyer to third parties.
11.2. The Internet store and the services provided may be temporarily partially or fully unavailable due to maintenance or other technical reasons, or for any other technical reasons. The technical service of the Seller has the right to periodically carry out necessary maintenance or other work with prior notification to the Buyers or without it.
11.3. In case of questions and claims from the User/Buyer, they should contact the Seller by phone or by any other available means. All disputes that arise will be attempted to be resolved through negotiations; in case of failure to reach an agreement, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
The User confirms that he / she has read and understood all the clauses of this Agreement and accepts them without limitation.
